WHY BOOK WITH BIGGESTLEAF TRAVEL
By choosing Biggestleaf Travel, you are not only selecting a company that is passionate about creating extraordinary safari experiences, but you are also choosing a travel agency that prioritises your peace of mind and satisfaction.
Here’s why you should book with us:
We Sell What We Love
We are genuinely passionate about African travel and safaris. Every itinerary we design is shaped by first-hand knowledge, personal experience and a deep respect for the destinations we represent. It is company policy that our consultants experience the destinations and lodges they sell, giving them practical insight into the areas, logistics and overall journey.
Your Financial Security Comes First
We mitigate financial risk by being accredited members of ASATA, SATSA and ATTA, ensuring your funds are handled responsibly and in line with industry best practice. You book with confidence, knowing your investment is protected.
Transparent, Independent Reviews
Our reputation is verified through open, independent reviews on Trustpilot, Google and TripAdvisor — real feedback from real travellers, with nothing hidden. Please visit our Reviews page for more information.
Tailor-Made – Not Template – Trips
No two travellers are the same. Every journey we create is fully personalised and customised, designed around your interests, pace and expectations. This may take longer to organise but it means our clients get an unforgettable experience.
Established, Stable & Experienced
Founded in 2014, we are proud that we still have our first consultants working with us today. This continuity reflects the strength of our team culture, depth of experience and the long-term relationships we build with our staff, clients and safari partners.
Responsible Travel & Carbon Offsetting
We believe in protecting Africa’s wild places for generations to come. As part of our commitment to responsible travel, we offset our travellers’ carbon footprint through bed-night calculations, and fully offset all kilometres driven by our vehicles through verified carbon credits. Every journey therefore contributes to conservation, climate responsibility and the long-term sustainability of the destinations we love. Visit our Sustainable Travel page for more information.
Why it is important that we are registered with ATTA, SATSA & ASATA
At Biggestleaf Travel, we understand the importance of trust and assurance. That’s why we are proud to be registered members of ASATA (Association of Southern African Travel Agents, SATSA (Southern Africa Tourism Services Association and Advisors) and ATTA (African Travel and Tourism Association). Being registered with these independent organisations holds great significance for our clients, as it provides several key assurances.
What Our ASATA Membership Means for You
Financial Protection & Peace of Mind
As an ASATA-accredited travel company, Biggestleaf Travel meets strict financial and legal standards. This ensures your payments are handled responsibly and that your booking is protected by industry best practice.
A Proven, Established Travel Business
ASATA membership is only granted to travel companies with a proven trading history. Biggestleaf Travel has been operating since 2014, giving you the confidence that you are booking with a stable, experienced and reputable business.
Ethical, Transparent & Accountable
We operate under a formal Code of Conduct, committing us to ethical business practices, transparency, and professional service. This means clear communication, honest advice and accountability at every stage of your journey.
Independently Verified Credibility
Our business, directors and management undergo background, credit and compliance checks as part of ASATA membership requirements. This adds an additional layer of assurance that you are dealing with a trustworthy and compliant travel partner.
Recognised Industry Standing
We are also members of SATSA and ATTA, reinforcing our credibility within the African travel industry and our strong relationships with reputable lodges, guides and suppliers.
Professional Support If You Ever Need It
Should a dispute ever arise, ASATA provides a formal dispute-resolution framework, offering clients an additional layer of protection and recourse beyond the booking itself.
What Our SATSA Membership Means for You
A Mark of Quality & Professionalism
As a member of SATSA, Biggestleaf Travel meets strict criteria for quality, credibility and professional conduct. SATSA membership is widely recognised as a trusted benchmark in Southern African tourism.
Vetted, Credible & Financially Responsible
SATSA members are thoroughly vetted and must demonstrate sound business practices, financial stability and legal compliance. This provides reassurance that you are booking with a reputable and accountable travel company.
Ethical Business Practices You Can Trust
We operate in line with SATSA’s Code of Conduct, committing us to ethical operations, transparent communication and fair dealing. This means honest advice, clear pricing and responsible decision-making throughout your journey.
Aligned with Responsible & Sustainable Tourism
SATSA actively promotes responsible tourism, conservation and community upliftment. Our membership reflects our commitment to working with lodges and partners that respect wildlife, support local communities and protect natural environments for future generations.
Strong Local & Regional Networks
Being part of SATSA gives us direct access to a trusted network of vetted suppliers, destinations and industry partners across Southern Africa. This allows us to deliver seamless logistics, reliable on-the-ground support and swift problem-solving should it ever be needed.
Client Protection & Industry Accountability
SATSA provides a recognised framework for industry accountability. Should any dispute arise, clients benefit from dealing with a SATSA-accredited member that operates within a formal structure of oversight and professional standards.
What Our ATTA Membership Means for You
Recognised African Travel Specialists
As members of the ATTA, we are part of a trusted network of Africa’s leading travel experts, lodges, guides and destination specialists. This ensures your journey is designed by people who truly understand Africa.
Verified, Responsible Industry Partners
ATTA members are vetted for credibility, professionalism and responsible business practices. Our membership confirms that we work with reputable, ethical suppliers who meet recognised industry standards across the continent.
Commitment to Sustainable & Responsible Travel
ATTA places strong emphasis on conservation, community upliftment and responsible tourism. Our alignment with ATTA reinforces our commitment to protecting Africa’s natural and cultural heritage, ensuring these special places remain viable for future generations.
Deep Destination Knowledge & On-the-Ground Insights
Being part of the ATTA community gives us access to up-to-date destination knowledge, industry intelligence and best practices across Africa. This translates into better advice, smarter routing and more meaningful experiences for our clients.
Trusted Networks Across Africa
Our ATTA membership connects us to a continent-wide network of trusted partners, allowing us to respond quickly, solve problems efficiently, and deliver seamless travel experiences—even in remote or complex destinations.
Aligned with Global Best Practice
ATTA works closely with international travel bodies and global markets. For our clients, this means itineraries designed to meet international expectations for quality, safety and responsible travel, while remaining authentically African.
As registered members of ASATA, ATTA and SATSA,
we offer our clients numerous benefits:
- Assurance that we are a legitimate and trustworthy travel agency, operating in compliance with industry regulations.
An added layer of protection. SATSA have dispute resolution mechanisms in place to assist clients in case of any disputes or grievances. This means that our clients have access to recourse should they encounter any challenges during their travel experience.
Peace of mind knowing that their travel arrangements are being handled by professionals who adhere to the highest standards of service and ethics.
Our ATTA and SATSA memberships demonstrate our commitment to professionalism, reliability, and customer-focused service, ensuring that your safari journey is seamless and unforgettable.
What is covered by our SATIB Insurance
Our professional indemnity insurance safeguards you against any mistakes or oversights in your bookings, ensuring that your holiday remains intact.
The SATIB 24 Crisis Call service offers insurance protection for all our clients, offering immediate assistance in case of emergencies and facilitating evacuation following an accident.
Our passenger liability coverage extends to all clients utilising our specialised transfer division, providing financial protection in the event of any unforeseen incidents.
