Insurance, insurance, insurance
As a travel company, we can only get insurance to cover certain circumstances. We advise all our clients to get comprehensive travel and medical insurance of their own. We are comprehensively insured with SATIB Insurance, an international brokerage founded in 1990 that specialises in the travel industry. Our insurance covers the following:
• Professional indemnity insurance covers any omissions or errors in bookings so you don’t lose your holiday. So far, we are claim-free.
• SATIB 24 Crisis Call provides insurance for all our clients in case of emergency, and for evacuation after an accident.
• Passenger liability covers any clients using our specialist transfer division.
• SATSA Bonding, which means we get audited by SATSA (Southern Africa Tourism Services Association) and qualify for their financial assistance insurance.