What Our Clients Say
REVIEWS
At Biggestleaf Travel, providing our clients with personal, professional and excellent service is our top priority. Our review systems on TrustPilot and TripAdvisor allow our clients to provide us with valuable feedback, letting future clients to know the kind of great service they can expect from our passionate travel team.
Ever booked a holiday through Biggestleaf Travel? If you could take a minute to share your thoughts about your booking experience with us – we’d really appreciate it. If you feel there is an area of service we can improve on please feel free to contact us.
EXCELLENTVerified Wonderful Experience I did a Pilanesberg National Park Full Day Tour through Biggestleaf Travel, with Thabi providing transportation to/from the park and I had a wonderful experience. Thabi was extremely generous, sharing with me his experience growing up in a village near the park and answering all my questions. He went out of his way to make my trip an excellent experience. I would definitely recommend Thabi and Biggestleaf for your SA transportation & tours.Verified A beak in nature ! We spent a wonderful week in Welgevoden Game Reserve organised by Jenny of Biggestleaf Tours. It is a magic place, so relaxing and all was very well organised. Thank you very much !Verified Visit to Madikwe, Thakadu River Camp Everything worked out beautifully. Very friendly staff, excellent game guide. Saw almost everything we could have wished for.Verified Safari at its best Everything in front of and during our ntour was well organist.Rooms and also game drives were exellent!!Special thank to Quina!Verified Excellent service from BiggestLeaf Tours BiggestLeaf Tours was a fantastic company to handle our transportation needs during our travels outside the Johannesberg area. Our three different drivers, Moses, Masete, and Colin, who provided our transfer services to the Black Rhino Reserve and then to the Madikwe Reserve and back to Johannesberg were all outstanding. They were all personable, on time for our pick-ups, had clean vehicles, and all did an excellent job of driving us to our drop-off locations. A big thank you to Laticia and Elekanyani for their communication before and during our trip. The two of you were a pleasure to work with. When our family returns to the Johannesberg area, we will not hestitate to contact BiggestLeaf Tours for our transportation needs!Verified Excellent airport to safari transfer We used Biggestleaf for our transfers between Johannesburg airport and the Welgevonden main gate. We cannot fault the service. We were greeted by our driver Thabiso at the arrival and it was very clear he was from Biggestleaf, and we had been sent his name in advance so we felt safe knowing that we were with the right person. From the second we met him, Thabiso was excellent. He helped us with our bags, offered us cold bottled water for our journey & made us very comfortable. The whole journey was an enjoyable experience, with Thabiso sharing his knowledge and love of his country with us. It was like having our own tour guide! He told us all about Pretoria’s jacaranda trees and how they turn the city purple in spring, he showed us a guide on the animals we might encounter on our safari & discussed the upcoming 30th anniversary of South Africa’s democracy. It was a wonderful experience and made the 3+ hour drive feel easy and smooth! Our drive back was also great - we were exhausted and on a real come down from our incredible safari experience and our driver gave us the space to decompress and prepare for our outbound flight. We didn’t catch his name but both of our journeys were wonderful and we wouldn’t change a thing!Verified OUSTANDING SERVICE AND ASSISTANCE I was looking for safari and accommodations at Pilanesberg National Park and Bernadette Ingram, Travel Consultant, from Biggest Leaf assisted me. Bernadette provided timely responses to my questions and provided helpful and detailed options and guidance in relation to the most suitable accommodation. I would strongly recommend her services.Verified Awesome company to deal with I had already mentioned in a previous message to Biggestleaf Tours that travelling half way around the world can be very nervous when you don't know who you're dealing with, where you're staying or how you are getting to your destination. It seems that as our senior years go by, every year that passes we are less adventureous on our own, and safety, security and comfort become more important.We worked with Quina of Biggestleaf Tours and could not have asked for our plans to be better organized. We were informed of everything ahead of time, including exactly who was picking us up from our Johannesberg hotel to drive us hours outside the city. Our driver OBEH arrived, wearing a Biggestleaf uniform and transported us to Pilanesberg National Park in a marked Biggestleaf vehicle. Obeh was an embassadore for South Africa, and besides the driver, a great guide. I'm sure he never stopped talking the entire trip. On our return trip from Pilanesberg Park William picked us up at the exact time Quina had arranged, and anything we needed explained on the way to Johannesberg he was ready to answer. Both vehicles looked brand new and were equipped with electric coolers to offer a variety of chilled beverages. Charging was also available for mobile devices, but we did not need that option.I will end by saying that when the time comes for us to go back to South Africa, or should any of our friends or family find it's time to travel there, I highly recommend Biggestleaf Tours. Our short tour was very small in compared to what is available in South Africa, but Quina make us feel like we were as important an anyone else. That is important.Thank you.Verified Logistics- they made it easy We used Biggestleaf Tours to help coordinate our hotel, safari, and transport. I was in in South Africa for work and they were great to help arrange all of our needs and even waited for us, as our flight was delayed.Verified Amazing Experience! Biggestleaf Tours provided an amazing safari experience for my husband and me. They even arranged transportation for us and our driver was incredible! He was pleasant, highly professional and super knowledgeable. I highly recommend Biggestleaf Tours!
