What Our Client’s Say
REVIEWS
At Biggestleaf Travel, providing our clients with personal, professional and excellent service is our top priority. Our review systems on TrustPilot and TripAdvisor allow our clients to provide us with valuable feedback, letting future clients to know the kind of great service they can expect from our passionate, travel team.
Ever booked a holiday through Biggestleaf Travel? If you could take a minute to share your thoughts about your booking experience with us – we’d really appreciate it. If you feel there is an area of service we can improve on please feel free to contact us.
ExcellentBased on 370 reviews
Verified
Lydia G2024-04-27Excellent airport to safari transfer We used Biggestleaf for our transfers between Johannesburg airport and the Welgevonden main gate. We cannot fault the service. We were greeted by our driver Thabiso at the arrival and it was very clear he was from Biggestleaf, and we had been sent his name in advance so we felt safe knowing that we were with the right person. From the second we met him, Thabiso was excellent. He helped us with our bags, offered us cold bottled water for our journey & made us very comfortable. The whole journey was an enjoyable experience, with Thabiso sharing his knowledge and love of his country with us. It was like having our own tour guide! He told us all about Pretoria’s jacaranda trees and how they turn the city purple in spring, he showed us a guide on the animals we might encounter on our safari & discussed the upcoming 30th anniversary of South Africa’s democracy. It was a wonderful experience and made the 3+ hour drive feel easy and smooth! Our drive back was also great - we were exhausted and on a real come down from our incredible safari experience and our driver gave us the space to decompress and prepare for our outbound flight. We didn’t catch his name but both of our journeys were wonderful and we wouldn’t change a thing!Verified
kayelle1002024-03-27OUSTANDING SERVICE AND ASSISTANCE I was looking for safari and accommodations at Pilanesberg National Park and Bernadette Ingram, Travel Consultant, from Biggest Leaf assisted me. Bernadette provided timely responses to my questions and provided helpful and detailed options and guidance in relation to the most suitable accommodation. I would strongly recommend her services.Verified
Terry W2024-03-14Awesome company to deal with I had already mentioned in a previous message to Biggestleaf Tours that travelling half way around the world can be very nervous when you don't know who you're dealing with, where you're staying or how you are getting to your destination. It seems that as our senior years go by, every year that passes we are less adventureous on our own, and safety, security and comfort become more important. We worked with Quina of Biggestleaf Tours and could not have asked for our plans to be better organized. We were informed of everything ahead of time, including exactly who was picking us up from our Johannesberg hotel to drive us hours outside the city. Our driver OBEH arrived, wearing a Biggestleaf uniform and transported us to Pilanesberg National Park in a marked Biggestleaf vehicle. Obeh was an embassadore for South Africa, and besides the driver, a great guide. I'm sure he never stopped talking the entire trip. On our return trip from Pilanesberg Park William picked us up at the exact time Quina had arranged, and anything we needed explained on the way to Johannesberg he was ready to answer. Both vehicles looked brand new and were equipped with electric coolers to offer a variety of chilled beverages. Charging was also available for mobile devices, but we did not need that option. I will end by saying that when the time comes for us to go back to South Africa, or should any of our friends or family find it's time to travel there, I highly recommend Biggestleaf Tours. Our short tour was very small in compared to what is available in South Africa, but Quina make us feel like we were as important an anyone else. That is important. Thank you.Verified
Colorado862024-03-12Logistics- they made it easy We used Biggestleaf Tours to help coordinate our hotel, safari, and transport. I was in in South Africa for work and they were great to help arrange all of our needs and even waited for us, as our flight was delayed.Verified
only1vgraham2024-03-08Amazing Experience! Biggestleaf Tours provided an amazing safari experience for my husband and me. They even arranged transportation for us and our driver was incredible! He was pleasant, highly professional and super knowledgeable. I highly recommend Biggestleaf Tours!Verified
jessdep2024-03-06Very good experience The Biggestleaf Tour drive was waiting for me in the location and time agreed and took me to the Pilanesberg National Park. I had an incredible time in the Park doing the safari!Verified
CJW2024-03-05Excellent service from Biggestleaf Travel Company Jenny organised a fantastic safari holiday for my family and me in the Pilanesberg National Park. The accommodation was fabulous and everything (including the transfers) went really smoothly. I would have no hesitation in recommending Biggestleaf. Thank you Jenny for all your help.Verified
Roysoanale2024-02-10Comfortable I travelled with biggest leaf tours to Sun city, and Bokabung lodge.about 3 hrs drive.Frienslt driver, comfortable vehicle, and Air cinditioned, plus cooler of refreshments. We stopped for a snack and to use the toilet just over half way three. I travelled with two children. Everything went smoothly from start to finish. Was updated day before about pickup times from hotel.Verified
Eve_kaminitz2024-02-09Best Safari We stayed 4 days at Pilansberg park , we had an amazing time on game drives and at the Tambuti Lodge. Also we had a ride from the airport and back to Hotel in Johanesburg. Everything was topVerifiedkayurpatel2024-02-08Lush Safari honeymoon Well organised, prompt transfers. Amazing Lush Lodge with brilliant staff, ranger’s and food. Black rhino park was stunning and the lodge is somewhere I would go back.
